QUESTIONS? OUR ANSWERS!

Our mission at Massage Massage is simple: to connect you with qualified and passionate massage therapists from our team.

We are building a team across the province to make your life easier.

With our platform, you enter your postal code and instantly discover available massage therapists. All of this in just a few clicks.

Gone are the endless internet searches and the many places to look for a massage therapist.

Whether you want to enjoy a massage at your home or in the therapist's office, our experts are here to take care of you.

You can easily book your massage using your credit card, and don't worry, the payment will only be charged on the day of your massage, ensuring a secure transaction with our encrypted data on Stripe. You will receive a confirmation by email.

Moreover, before your appointment, you'll have the opportunity to fill out an online health questionnaire allowing your massage therapist to tailor your experience according to your needs.

On the day of your massage, you will receive a detailed transaction receipt. The next day, you'll receive a receipt for your insurance, which will likely reimburse a significant portion of your massage.

And to ensure you never miss an appointment, we will send you confirmation emails.

Rest assured, all your personal data is protected by our secure encryption, guaranteeing a serene and relaxing experience.

You must provide the massage therapist with a space of about 4x8 feet, which is the size of the massage table and space to move around it. A sink should also be available for the massage therapist to clean their hands. A nearby electrical outlet might also be needed. The massage therapist will bring all their equipment, including a table, clean sheets, comfort accessories, massage oil, and music.

You are not obligated to undress; however, depending on the type of massage chosen, it might be easier for the massage therapist to perform the massage without your clothes.

You can, in all circumstances, keep your underwear on.

The therapist, skilled in draping techniques, will cover you with a sheet and will only expose the part of the body being massaged to maintain your privacy and ensure you feel comfortable and at ease throughout the massage.

NO. Our massage therapists are health professionals and do not offer these services.

No sexual misconduct or solicitation will be tolerated.

The following actions and behaviors are prohibited and cross the line:

Sexual contact, touching Sexual jokes

Seductive gestures

Seductive words

Staring in a way that makes one uncomfortable

Asking to be massaged without a sheet and naked

Exposing oneself without warning Asking personal questions (age, marital status, etc.)

Not answering the health questionnaire Asking to massage "the entire" body.

You will receive a confirmation email 48 hours before your massage to validate your appointment. If you need to make a schedule change or cancellation, please do so at least 24 hours before your massage.

If you are not present for your appointment, fees amounting to the FULL COST of the selected massage will be charged to compensate the massage therapists, whose time is as valuable as yours, and to cover transaction and administrative costs for Massage Massage.

Tips are at the discretion of the client. There is no obligation. However, you can add it to the bill or after the massage via transfer, credit card, or cash.

We currently accept only credit card payments. Your credit card data is encrypted and secured by Stripe.

The massage is payable in full on the Massage Massage website to securely confirm your appointment, and the amount will be charged on the day of your massage.

Non-refundable if canceled less than 24 hours before your appointment to ensure the schedule set by our massage therapists. Thank you for your understanding.

There are no additional fees. All charges are included in the prices. However, if free parking is not available for the massage therapist, parking fees might apply.

All our massage therapists are accredited by a professional association. Your receipt will be sent directly to your email the day after your massage.

During your initial appointment booking, you will be required to fill out a health assessment. This assessment will be confidential and secured with a password. The assessment will follow you from one massage therapist to another, so you only need to fill it out once.

The massage therapist who has access to it, in accordance with privacy policies, will be able to adjust the massage to your condition.

There will be a follow-up at each of your appointments; thus, the same or another massage therapist will have access to what was done in the previous massage, and your file will always be up-to-date.

Yes, pregnant women can receive massages starting from the 12th week of pregnancy. A specific technique is required, and the chosen massage therapist must have the necessary training. You will need to check the "pregnant" box in your health questionnaire and enter your due date. You will receive it by email after your appointment confirmation.

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